Blackboard Support Page F.A.Q.s

What is Blackboard On-Campus?

Blackboard On-Campus is an initiative to provide Blackboard accounts to educators that wish to use this online tool in conjunction with their courses. Maureen Mulcrone has been designated as the on campus coordinator of Blackboard. All questions not answered on this page should be sent to mmulcrone@ccc.edu Do not contact the Center for Distance Learning about using Blackboard for on campus classes. 

What is Blackboard?

Blackboard is a template driven way to create a course or a course component online without needed to do any web programming or design. The Center for Distant Learning has been using Blackboard to deliver online courses for a couple of years. 

What is the difference between Blackboard purchased by the District and Blackboard.com?

Blackboard.com was free for anyone to use until summer 2002. It provides only limited features since it is version 2.0 of the software.

Ccc.Blackboard.com is on a separate server, is a purchased product specifically for educators of the City Colleges of Chicago, is version 5.5 of the software and includes many course tools and features. BlackBoard has been be upgraded to 6.0 at the end of December 2002. CCC BlackBoard will be upgraded to the Learning System. There are integration plans for the Email Servers and BlackBoard for a single login.

Who can have a Blackboard account?

We are encouraging any educator that teaches a college credit class at Wright College to request a Blackboard account. Full-time Credit Faculty will be given an account when requested and all the courses that are requested will have a course shell created in Blackboard. 

What if I already have a Blackboard.com account?

Contact Wright's BlackBoard Support Team. Wright's BlackBoard Support Team will only support the use of ccc.Blackboard.com so if you continue to use Blackboard.com or any other course management system, you are on your own.   

How do I get started?

You must request a user account and the classes you want created. Here is form that you will fill out for user and course shell creation, BlackBoard Request Form.

You will get get an emailed confirmation of your user/course creation within a week. Contact Maureen Mulcrone if you have not.

Here is a PowerPoint presentation for BlackBoard Entry. When you first log on your courses will be listed on the right hand side of the screen. Click on a course to begin to develop that course. Once you are in the course, click on the CONTROL PANEL. This is the main area of the website to modify your course. As an instructor you have a CONTROL PANEL button; your students do not. If you want to place documents on your course then click My Documents. REMEMBER! The web is a ONE-CLICK environment not a double-click environment so all the buttons and tabs work with ONE CLICK of the mouse.

What if my course in not available?

Your course is always available to you because YOU ARE THE INSTRUCTOR. It is not available to students until you make it available. To do this go through the control panel and choose COURSE SETTINGS then change the course availability.

THE BEST WAY TO LEARN BLACKBOARD IS TO GET IN AND START CLICKING

How do I log on to ccc.Blackboard?

Your username is created from your first initial, your last name and the last two digits of your social security number e.g. jsmith49. Email Maureen Mulcrone, Wright College's Blackboard On Campus Administrator, requesting a blackboard account. Please include the last two digits of your social security number and the class(es) you would like to have placed on Blackboard.

What is required of me when using Blackboard?

How can I enroll students that do not appear on my class roster?

Instructors cannot create students within BlackBoard. They can enroll BlackBoard-recognized students.

Students are entered into the Blackboard systems according to the following formula:

  • first initial + lastname + last 5 digits of the social security number
  • password: last 5 digits of the social security number

Students may be semi-automatically from SPAs. This creation/enrollment should occur 3 days after the start of the semester and then about 15 days into the semester.

Search for BlackBoard-recognized students and enroll them in your course (this option is good when you have one or two students that are not on your list)

For creation and enrollment of students, you will enter students into a table that Maureen Mulcrone will provide.

A wonderful resource - thanks Sanzavale Maliza

Create Quiz v2: A Service of Wytheville Community College -This tool allows you to take a quiz that already exists in a word processing document and convert it to Blackboard format so that it can be imported into your course.

What are some obstacles students my face when trying to use blackboard?